To Report a Problem or Request Information in an Alternate Format

To contact the OIG Webmaster, click here.
TTY: please use 711 (California Relay Service) 916-255-1102

Send mail to:
ADA Coordinator
10111 Old Placerville Road, Suite 110
Sacramento, CA 95827

The OIG Webmaster will respond promptly by either correcting the problem or providing the requested information in an alternate format.
The State of California accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website.

Notice under the Americans With Disabilities Act

To see our policy, please see the below article.
Notice under the Americans with Disabilities Act

Grievance Procedure

To see our policy, please see the below article.
Grievance Procedure under the Americans with Disabilities Act

Accessibility Tips

To have effective communication with the widest audience possible, this Accessibility Guide provides assistance in how to use alternate forms of communication. Disabilities can fall into four basic categories:

  • Blind/Low Vision. Assistive computer technology for this audience includes screen readers, refreshable Braille displays, and screen magnifiers. To assist with accessibility for the blind/low vision population, features such as keyboard navigation, scalability of font size, fuzzy searches, alt tags and high contrast between the background and the text are helpful.
  • Deaf/Hard of Hearing. To assist with accessibility for people with hearing loss, captioning synchronized with multimedia as well as volume control enable accessibility.
  • Mobility. Assistive computer technology for this audience includes one-handed keyboards, head/mouth sticks and eye tracking. Keyboard navigation as well as voice recognition software may be used by this population to help navigate through a website.
  • Cognitive and Specific Learning Disabilities. To appeal to a highly diverse audience, with varying levels of ability, use the following design principles: Simple navigation, consistency in content presentation, clear labels, meaningful content, executive summaries at the top of long documents, and vocabulary understood by a wide audience.

This website contains links to PDF documents that require the most current version of Adobe Reader to view. The Adobe Acrobat Reader may already be installed on your computer as a plug-in or helper application for your web browser. To find out, click on the PDF link for the document you are interested in. If the Adobe Acrobat Reader is properly installed on your computer, the Reader will either download or automatically open a PDF copy of the document, depending on your browser and how it is configured. If the Adobe Acrobat Reader is not installed on your computer, it can be found, free of charge, at the Adobe Acrobat Reader download page.

If you are using a screen reader, you may find it will not read some documents in PDF format. Adobe provides a website that will convert inaccessible PDF files to a format that is usable with a screen reader. The Adobe Access site is located at, and the tool can also be added to your computer as a plug-in.


Change CSS

Below is the step-by-step instruction on how to change the style sheet file in Internet Explorer. For other browsers please check the Help menu.
  • Click Tools from the top menu bar
  • Select Internet Options
  • Select the General tab (first tab)
  • Click on Accessibility button (bottom section, Appearance)
  • Click on checkboxes to ignore all colors and font styles and sizes and/or
  • Click on checkbox: “Format documents using my style sheet”
  • Browse to your personal style sheet and
  • Click OK

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